Privacy Policy

1. Information We Collect

When you visit, browse, or make a purchase on our website, we collect information in the following ways:

• Order & Checkout Information: When you purchase items, we collect your full name, email address, billing/delivery address, phone number, and order details necessary to fulfill and ship your orders.
• Payment Data: All financial transactions and payment processing are handled securely by our accredited third-party payment gateways (such as Paystack/Flutterwave). We do not store or capture your full debit card or banking credentials on our servers.
• Account & Comments Data: If you register an account or leave comments, we collect the information submitted in the forms, alongside your IP address and browser user agent string for security and spam detection.

2. Cookies and Tracking Technologies

Like any other website, Faith Deluxe Ventures uses 'cookies' to enhance user experience:

• Session & Checkout Cookies: Set to remember items added to your cart and maintain active customer login sessions.
• Login Cookies: If you select "Remember Me", login details persist for two weeks. Closing your browser discards temporary verification cookies.
• Comment Cookies: Opt-in options allow you to save your name and email in cookies for 1 year for convenience when commenting.

3. How We Use Your Information

We use the information we collect for various business and operational purposes, including to:

• Process, deliver, and manage your orders and shipments.
• Communicate with you regarding order statuses, delivery updates, and customer support enquiries.
• Detect, prevent, and protect against fraudulent transactions or unauthorized site activity.
• Improve, personalize, and expand our website functionality and inventory catalog.

4. Embedded Content from Other Websites

Articles or product pages on this site may include embedded content (e.g., videos, maps, social media widgets). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly, and those sites may collect data or use tracking cookies under their own privacy policies.

5. Data Retention and Your Rights

For registered users, order histories and profile details are maintained in your account database. You have the right to:

• Request an exported file of the personal data we hold about you.
• Request the correction or complete deletion of your personal data (excluding data we are legally obligated to keep for tax, administrative, or accounting record-keeping).

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us: